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Common questions
How do I add a memory?
Open the Thread tab, then type, dictate, or tap the photo, camera or voice buttons. A memory can be as short as a few seconds. You can add as many as you like in a day.
How do I move Threaded to a new phone?
On your current phone, open Settings, turn on iCloud sync and tap Sync Now until it says “Up to date”. On the new phone, install Threaded and choose Sign in with iCloud. By default, voice recordings don't sync through iCloud, only their text does. To bring the audio too, turn on “Keep copies of photos, videos & voice” under iCloud Sync in Settings before you switch, or export your data with voice notes included and import that file on the new phone.
How do I export my data?
Open Settings, then Your Data, and create an export. You get a readable file with your memories, journals, trackers and planner, plus your photos. You can send it through the share sheet, for example AirDrop or Mail. To bring it back, use Import in the same place.
I deleted something by mistake. Can I get it back?
No. Threaded deletes things for good and has no recently deleted folder. If you saved an export or backup file before, you can import that file to add the missing items back.
How does the free trial work?
Threaded Plus has a free 2-week trial for new subscribers, then renews at $4.99 a month or $39.99 a year. Apple handles billing, so you manage or cancel it in iPhone Settings, under your name, then Subscriptions. Cancel at least a day before the trial ends to avoid being charged.
How do I restore my purchase?
Open Settings, then Threaded Plus, and tap Restore. Use the same Apple Account you bought with.
How do I get a refund?
Apple handles refunds for App Store purchases. Go to reportaproblem.apple.com, sign in, and choose the purchase.
My reminders aren't showing up.
Check that notifications are allowed for Threaded in iPhone Settings, and look at the notification options inside Threaded's own Settings. Focus modes and Do Not Disturb can also hide reminders. Reminders are scheduled on your phone, so they work without an internet connection.
The weather isn't showing on my day.
Weather needs location permission while you're using the app, and an internet connection. Turn on Location for Threaded in iPhone Settings, then reopen the day.
Which iPhones does Threaded work on?
iPhones running iOS 17 or later. Some smart features, such as search by question, need iOS 26 or later on a device that supports Apple's on-device intelligence.
Who can see my memories?
Only you. Your memories are stored on your device. If you turn on iCloud sync, they go to your own private iCloud account. You can also lock the app with Face ID or a PIN. The Privacy page has the details.